Privacy policy
This document provides a description of the privacy policy of Queensi QN GROUP LIMITED ID GB14409360with its registered office at 85 Great Portland Street, First Floor London W1W 7LT hereinafter Queensi. The Privacy Policy of Queensi (“Policy”) defines the principles and method of processing and use of data and information from users of all websites belonging to Queensi: i.e. queensi.com and all websites in sub-domains of queensi.com.
Please read this Policy carefully. By accessing or using any websites belonging to Queensi, sending us your content and any personal information or reading the contents of this Policy, the User accepts its terms.
We are committed to safeguarding your privacy. Our aim is to ensure you are kept up-to-date with any new regulations on personal data protection, including the General Data Protection Regulation 2016/679, dated 27.04.2016 (“GDPR”). With this in mind, we want to make you aware of the legal basis for data processing, its collection, and use, as well as the rights of those who have their personal data processed.
Queensi (“Queensi”, “we”, or “us”) recognizes the importance of privacy. We want you to feel confident using our websites, and this privacy policy is to help you understand how we collect, use, and disclose information that we obtain about users of our website.
For all privacy related queries please contact Us: [email protected]
Storage and access to cookies that are set in connection with the Queensi Services are governed by the Cookies Policy.
What is personal data and what does data processing mean?
Personal data is information about an identifiable or identified natural person. Processing personal data is, in essence, when any action is taken on personal data, regardless of whether this is an automatic or manual process, i.e., for the purposes of: collection, storage, organizing, modification, reviewing, use, sharing access. Limited data may be deleted or shared. Queensi processes personal data for various reasons; depending on the reason, the application of the data will vary regarding how it is collected, what the legal basis is for its processing and use, as well as the terms for its storage.
What's in this policy?
This policy tells you:
We collect information about you directly from you and automatically through your use of our website. We may combine information automatically collected with other information that we have collected about you or was provided to us by you directly. In order to help you protect yourself and your information, we encourage you to provide only the information that is necessary for using our website. If you or any other user of the website sends an email or provides an email address to Queensi for any reason, we reserve the right to retain that email address to send future notifications in accordance with this Privacy Policy.
By providing Personal Data to queensi.com and other websites belonging to Queensi, you confirm that you have the necessary permissions to disclose Personal Data to be used by Queensi in the manner described in this Policy.
Our services sometimes link to services run by other companies' services. Those companies have their own privacy and cookies policies, so remember that the information you give them will follow their rules and not ours.
What types of personal information does the Queensi collect about me?
We'll give you details about why we need your personal information and how we'll use it before you begin, unless it's obvious.
a. Information that you give us
We might ask for your name and contact details (e-mail address, account name, ID number), your date of birth or financial details, depending on what you're doing. Information you give us might include information in a creation you share with us, such as people's names that appear in the creation.
We process the data you include in the content you submit to the Queensi such as: voice, image, upload, purchase and other.
b. Device information
Devices are lots of things like: your computer, your mobile, your tablet, your voice-enabled device.
We automatically collect some technical information from these devices and web browsers. This might include: IP (internet protocol) address, device ID, app ID, vendor ID, advertising ID
We collect user information on our Services from their IP addresses by analyzing entry logs. We use this information to diagnose problems related to server activity, possible security breaches, and website management. IP addresses are also used for statistical reasons, namely, to collect and analyze the demographic data of people visiting the website (i.e., regional information to show where the connection was made). On this basis, in some cases, general statistical tables are created and are shared with cooperating third parties. These tables usually contain information about website visibility but do not, however, contain any data enabling identification of a single user (and their identity); we feel it important to highlight this fact.
We also want to let you know that we may be obliged to reveal information regarding the IP address of a specified user, if demanded (and authorized by f the provisions of law) by state authorities who perform their own investigations and/or cases.
d. Information on your activities outside the Queensi when you talk about us
Like if you've mentioned us in a Facebook or Queensi post, we'll collect your Facebook handle.
e. Newsletter
We may also process your personal data if we send you the Newsletter – provided that you have previously given your consent.
f. Automated personal data procession
Information that we collect regarding our Services’ activities may be automatically processed (including using profiling); however, this will not result in any legal consequences for any natural persons or affect their situation in any way. We state that with regards to profiling:
We have to have a valid reason to use your personal information. It's called the "lawful basis for processing". Sometimes we might ask your permission to do things, like when you subscribe to an email or newsletter. Other times, when you'd reasonably expect us to use your personal information, we don't ask your permission, but only when:
Sharing and disclosure
We do not share your personal information with others except as indicated within this Policy or when we inform you and give you an opportunity to opt out of having your personal information shared. We do not sell your personal information. We will share information we collect about you, including personal information, in the following ways:
We're strongly committed to keeping your data safe.
At the same time, no service can be completely secure - if you have any concerns that your personal information has been put at risk, please get in touch straight away.
Queensi uses robust security measures to protect Data from unauthorized access, maintain data accuracy, and help ensure the appropriate use of Data. When the Services are accessed using the Internet, Transport Layer Security (TLS) technology protects Customer Data using both server authentication and data encryption. These technologies help ensure that Customer Data is safe, secure, and only available to the Customer to whom the information belongs and those to whom the Customer has granted access. Queensi also implements other advanced technology measures to prevent interference or access from outside intruders. Queensi offers enhanced security features within the Services that permit You to configure security settings to the level they deem necessary, such as forced password changes and IP-restrictions.
Some companies that provide services to us run their services from outside the European Economic Area. We only let that happen if we are satisfied with their levels of security. Keep in mind that when you give us personal information it could be being transferred, stored or processed in a location outside the EEA.
Children’s Privacy
IF YOU ARE UNDER 18 YEARS OF AGE, THEN PLEASE DO NOT USE OR ACCESS THE QUEENSI SERVICES AT ANY TIME OR IN ANY MANNER.
We do not knowingly collect or maintain personal information from persons under 18 years-of-age. If We learn that personal information of persons under 13 has been collected on or through Our Services, we will take appropriate steps to delete this information.
If you are the parent or legal guardian of a child under 18 who has to use Our Services, please contact Us immediately to have that child’s account terminated and personal information deleted.
Rights to access and control your personal data
If you would like to close your account and delete your profile information on Queensi go to https://queensi.com/privacy/security. You may update or delete information tied to your account, or close an account, by accessing the https://queensi.com/settings/page. If you close your account, Queensi may retain certain information about you for the activities described in this Privacy Notice, or as permitted or required by applicable law.
Right for Personal Data that we have about you:
Third-party links
Our website may contain links to third-party websites and applications. Any access to and use of such linked websites and applications is not governed by this Policy but instead is governed by the privacy policies of those third parties. We are not responsible for the information practices of such third-party websites or applications.
Changes to the Policy
We may change this Policy from time to time, and if we do, we will post any changes, including any material changes, on this page, so please be sure to check back periodically. If you continue to use Queensi after those changes are in effect, you agree to the revised Policy.
Please read this Policy carefully. By accessing or using any websites belonging to Queensi, sending us your content and any personal information or reading the contents of this Policy, the User accepts its terms.
We are committed to safeguarding your privacy. Our aim is to ensure you are kept up-to-date with any new regulations on personal data protection, including the General Data Protection Regulation 2016/679, dated 27.04.2016 (“GDPR”). With this in mind, we want to make you aware of the legal basis for data processing, its collection, and use, as well as the rights of those who have their personal data processed.
Queensi (“Queensi”, “we”, or “us”) recognizes the importance of privacy. We want you to feel confident using our websites, and this privacy policy is to help you understand how we collect, use, and disclose information that we obtain about users of our website.
For all privacy related queries please contact Us: [email protected]
Storage and access to cookies that are set in connection with the Queensi Services are governed by the Cookies Policy.
What is personal data and what does data processing mean?
Personal data is information about an identifiable or identified natural person. Processing personal data is, in essence, when any action is taken on personal data, regardless of whether this is an automatic or manual process, i.e., for the purposes of: collection, storage, organizing, modification, reviewing, use, sharing access. Limited data may be deleted or shared. Queensi processes personal data for various reasons; depending on the reason, the application of the data will vary regarding how it is collected, what the legal basis is for its processing and use, as well as the terms for its storage.
What's in this policy?
This policy tells you:
- what information we might collect about you
- how we might use that information
- when we might use your details to contact you
- what information of yours we might share with others
- your choices about the personal information you give us
We collect information about you directly from you and automatically through your use of our website. We may combine information automatically collected with other information that we have collected about you or was provided to us by you directly. In order to help you protect yourself and your information, we encourage you to provide only the information that is necessary for using our website. If you or any other user of the website sends an email or provides an email address to Queensi for any reason, we reserve the right to retain that email address to send future notifications in accordance with this Privacy Policy.
By providing Personal Data to queensi.com and other websites belonging to Queensi, you confirm that you have the necessary permissions to disclose Personal Data to be used by Queensi in the manner described in this Policy.
Our services sometimes link to services run by other companies' services. Those companies have their own privacy and cookies policies, so remember that the information you give them will follow their rules and not ours.
What types of personal information does the Queensi collect about me?
We'll give you details about why we need your personal information and how we'll use it before you begin, unless it's obvious.
a. Information that you give us
We might ask for your name and contact details (e-mail address, account name, ID number), your date of birth or financial details, depending on what you're doing. Information you give us might include information in a creation you share with us, such as people's names that appear in the creation.
We process the data you include in the content you submit to the Queensi such as: voice, image, upload, purchase and other.
b. Device information
Devices are lots of things like: your computer, your mobile, your tablet, your voice-enabled device.
We automatically collect some technical information from these devices and web browsers. This might include: IP (internet protocol) address, device ID, app ID, vendor ID, advertising ID
We collect user information on our Services from their IP addresses by analyzing entry logs. We use this information to diagnose problems related to server activity, possible security breaches, and website management. IP addresses are also used for statistical reasons, namely, to collect and analyze the demographic data of people visiting the website (i.e., regional information to show where the connection was made). On this basis, in some cases, general statistical tables are created and are shared with cooperating third parties. These tables usually contain information about website visibility but do not, however, contain any data enabling identification of a single user (and their identity); we feel it important to highlight this fact.
We also want to let you know that we may be obliged to reveal information regarding the IP address of a specified user, if demanded (and authorized by f the provisions of law) by state authorities who perform their own investigations and/or cases.
d. Information on your activities outside the Queensi when you talk about us
Like if you've mentioned us in a Facebook or Queensi post, we'll collect your Facebook handle.
e. Newsletter
We may also process your personal data if we send you the Newsletter – provided that you have previously given your consent.
f. Automated personal data procession
Information that we collect regarding our Services’ activities may be automatically processed (including using profiling); however, this will not result in any legal consequences for any natural persons or affect their situation in any way. We state that with regards to profiling:
- we do not process any sensitive data
- we only use the data we have collected
- data obtained through profiling does not always have to be pseudonymized (pseudonymisation is defined within the GDPR as “the processing of personal data in such a way that the data can no longer be attributed to a specific data subject without the use of additional information, as long as such additional information is kept separately and subject to technical and organizational measures to ensure non-attribution to an identified or identifiable individual”)
- if we cannot reach our target by profiling collected personal data, we use normal data such as e-mail, IP details, and cookies
- we do this for analysis or a prognosis of personal preferences and/or interests of anyone using our Services in order to match our content to their preferences
- we also do this for marketing reasons, i.e,. to match the marketing offer with the said user’s preferences
We have to have a valid reason to use your personal information. It's called the "lawful basis for processing". Sometimes we might ask your permission to do things, like when you subscribe to an email or newsletter. Other times, when you'd reasonably expect us to use your personal information, we don't ask your permission, but only when:
- the law says it's fine to use it, and
- it fits with the rights you have (described below)
- to deliver our services and to provide you with information about them
- to enforce our Terms of Service and other usage policies
- to deal with your requests, complaints and enquiries
- to check if you're using our services and to keep the licensing database accurate and up to date
- to personalise services and give you things more tailored to your tastes
- communicate with you.
- to understand and improve our services. We will perform research and analysis about your use of, or interest in, our products, services, or content, or products, services or content offered by others. We do this to help make our products better and to develop new products.
- administrative. If you leave your email address, we may contact you to inform you about changes in our services, our service offering and other important service related notices, such as changes to the Policy or about security or fraud notices.
- legal Compliance. We may use your information to comply with applicable legal or regulatory obligations, including informal requests from law enforcement or other governmental authorities.
- detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity.
- other. We may also use your information to manage our business or perform functions as otherwise described to you at the time of collection of the information.
- as necessary or appropriate to protect the rights, property, and safety of our users, us, and other third parties.
Sharing and disclosure
We do not share your personal information with others except as indicated within this Policy or when we inform you and give you an opportunity to opt out of having your personal information shared. We do not sell your personal information. We will share information we collect about you, including personal information, in the following ways:
- with third party service providers, agents or contractors. We use other companies, agents or contractors (“Service Providers”) to perform services on our behalf or to assist us with providing services to you. For example, we may engage Service Providers to provide services such as marketing, advertising, communications, infrastructure and IT services, to provide customer service, to collect debts, and to analyse and enhance data (including data about users’ interactions with our website). These Service Providers may have access to your Personal Data or other information in order to provide these functions. In addition, some of the information we request may be collected by third party providers on our behalf. We require our Service Providers to agree to take reasonable steps to keep the personal information that we provide to them secure. We do not authorize them to use or disclose your personal information except in connection with providing their services.
- Affiliates. We may disclose your information to current or future affiliates or subsidiaries for research, marketing, and other purposes consistent with this Privacy Policy.
- to comply with legal processes or to protect Queensi and our users and members. If we believe that disclosure is reasonably necessary to comply with a law, regulation, legal or governmental request; to respond to a subpoena, court order, warrant, or other legal process; to enforce applicable terms of use or this Policy, including investigation of potential violations thereof; to protect the safety, rights, or property of the public, any person, or Queensi; to detect, prevent, or otherwise address, security, or technical issues or illegal or suspected illegal activities (including fraud); or as evidence in litigation in which we are involved, as part of a judicial or regulatory proceeding.
- Business Transfers. We may engage in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding that involves the transfer of the information described in this Policy. In such transitions, customer information is typically one of the business assets that is transferred or acquired by a third party. If we are acquired by or merged with another company, if we sell or transfer a business unit or assets to another company, in the unlikely event of a bankruptcy proceeding, or as part of any other similar business transfer, you acknowledge that such transfers may occur.
- Aggregate or De-identified Information. We may disclose aggregate, anonymous, or de-identified information about users for marketing, advertising, research, compliance, or other purposes.
We're strongly committed to keeping your data safe.
At the same time, no service can be completely secure - if you have any concerns that your personal information has been put at risk, please get in touch straight away.
Queensi uses robust security measures to protect Data from unauthorized access, maintain data accuracy, and help ensure the appropriate use of Data. When the Services are accessed using the Internet, Transport Layer Security (TLS) technology protects Customer Data using both server authentication and data encryption. These technologies help ensure that Customer Data is safe, secure, and only available to the Customer to whom the information belongs and those to whom the Customer has granted access. Queensi also implements other advanced technology measures to prevent interference or access from outside intruders. Queensi offers enhanced security features within the Services that permit You to configure security settings to the level they deem necessary, such as forced password changes and IP-restrictions.
Some companies that provide services to us run their services from outside the European Economic Area. We only let that happen if we are satisfied with their levels of security. Keep in mind that when you give us personal information it could be being transferred, stored or processed in a location outside the EEA.
Children’s Privacy
IF YOU ARE UNDER 18 YEARS OF AGE, THEN PLEASE DO NOT USE OR ACCESS THE QUEENSI SERVICES AT ANY TIME OR IN ANY MANNER.
We do not knowingly collect or maintain personal information from persons under 18 years-of-age. If We learn that personal information of persons under 13 has been collected on or through Our Services, we will take appropriate steps to delete this information.
If you are the parent or legal guardian of a child under 18 who has to use Our Services, please contact Us immediately to have that child’s account terminated and personal information deleted.
Rights to access and control your personal data
If you would like to close your account and delete your profile information on Queensi go to https://queensi.com/privacy/security. You may update or delete information tied to your account, or close an account, by accessing the https://queensi.com/settings/page. If you close your account, Queensi may retain certain information about you for the activities described in this Privacy Notice, or as permitted or required by applicable law.
Right for Personal Data that we have about you:
- Delete Data: You can ask us to erase or delete all or some of your Personal Data.
- Change or Correct Data: You can ask us to change, update or fix your data in certain cases, particularly if it’s inaccurate.
- Object to, or Limit or Restrict, Use of Data: You can ask us to stop using all or some of your Personal Data.
- Right to Access and/or Take Your Data: You can ask us for a copy of your Personal Data and can ask for a copy of Personal Data you provided in machine readable form.
Third-party links
Our website may contain links to third-party websites and applications. Any access to and use of such linked websites and applications is not governed by this Policy but instead is governed by the privacy policies of those third parties. We are not responsible for the information practices of such third-party websites or applications.
Changes to the Policy
We may change this Policy from time to time, and if we do, we will post any changes, including any material changes, on this page, so please be sure to check back periodically. If you continue to use Queensi after those changes are in effect, you agree to the revised Policy.